Privacy Policy
Last Updated: 04/03/2024
1. Introduction
At CocoWireless, your privacy is priority. CocoWireless is committed to protecting your personal information and ensuring your rights under data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how CocoWireless collects, uses, discloses, and safeguards your information when you use its service.
2. Information CocoWireless Collects
CocoWireless collects personal data that you voluntarily provide, including:
Phone number: Required for sending you text messages, used as a unique identifier for your account. This is not associated with a name, messages or any previous sessions
Message History: CocoWireless collects the messages it sends to you and the messages that you send to it, in order to steer the development of its service to be more useful and for reference in cases such as customer service interactions. Phone numbers are separated from message histories for an added layer of anonymity and security.
Notification Consent: If you consent to receive notifications, we save this consent so that we don't have to ask you every time!
3. How CocoWireless Uses Your Information
CocoWireless uses your personal data to:
Provide the CocoWireless text message service.
Respond to your inquiries and requests.
Communicate with you about news, updates, and other relevant information.
If you desire and specifically consent, you may receive notifications of your interests.
4. Legal Basis for Processing
CocoWireless processes your personal data (AKA keeps your phone number) based on the following legal grounds:
Consent: When you voluntarily provide your information (phone number, provided simply by sending a text message) and agree to this Privacy Policy.
Legitimate Interests: To provide and improve the CocoWireless service and communicate with you.
5. Data Retention
CocoWireless retains your personal data (phone number)only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, or to comply with legal obligations.
6. Your Rights
Under the GDPR, you have the right to:
Access your personal data.
Rectify inaccurate or incomplete data.
Erase your data, under certain conditions.
Restrict the processing of your data.
Object to the processing of your data.
Receive your data in a portable format.
To exercise any of these rights, please contact us at info@cocowireless.org
7. Information Sharing and Disclosure
CocoWireless does not sell or rent your personal information to third parties. CocoWireless may share your information with third parties only to provide our service (e.g., sending text messages) or as required by law.
8. Security
CocoWireless takes reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is entirely secure, so CocoWireless cannot guarantee absolute security.
9. Changes to This Policy
CocoWireless may update this Privacy Policy periodically to reflect changes in practices or for operational, legal, or regulatory reasons. Please review this policy regularly to stay informed about our data practices.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or data practices, or if you wish to exercise your rights under the GDPR, please contact us:
Email: jake@cocowireless.org